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Our services

Consulting

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Strategy

RehaPro offers specialist expertise in the field of rehabilitation, particularly for equipment for spinal cord injured people. As a consulting company, we help you navigate the Swiss and European market with agility . Our approach is to develop tailored strategies to facilitate your expansion, identifying potential partners and customers and driving sustainable and successful growth . Thanks to our in-depth knowledge of the European and Swiss market, and our experience in the field of medical devices and auxiliary means, we are able to offer personalized advice that meets your needs.

Forms

Regulation

We also offer in-depth regulatory expertise, guiding you through the process of getting your products approved to medical device standards in the European Union, United Kingdom and Switzerland. With a vast network of partners, we identify the most suitable legal representatives and advise you in the certification of your products according to CE standards . In addition, we ensure the protection of your intellectual property, your patents and your quality labels. With our in-depth expertise, your products comply with the strictest standards and benefit from quality recognition that inspires confidence in your customers and partners.

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Promotion

RehaPro is committed to actively and strategically promoting the products it represents, carefully selected for their distinctive assets. Using a multi-channel approach to promotion , such as trade shows, exhibitions, social media and our extensive distribution network, we maximize the visibility and reach of your products . Additionally, with our privileged access to the spinal cord injury community, we are able to provide targeted and relevant exposure, thereby strengthening your market presence and generating significant business opportunities.

Import

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Logistics

RehaPro offers a full range of logistics services to precisely meet the needs of its customers. Our services include secure storage of your products, fast and reliable transportation to end customers , as well as professional assembly, testing and rigorous quality control services. By emphasizing efficiency, reliability and quality, we are committed to ensuring that your products are stored, transported, assembled and tested to the highest standards , ensuring optimal customer satisfaction at every stage of the logistics process.

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Taxation and pricing

We offer comprehensive customs management services, including customs tax and VAT management , to simplify your international operations. We take care of all customs formalities, ensuring total compliance and smooth management of your cross-border activities.

We also simplify the procedures with tariff commissions to obtain coverage for your products by insurance companies, thus guaranteeing official recognition and increased accessibility of your products on the market.

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Regulation

Are you wondering why you need a Swiss importer? As Switzerland is not a member of the European Union, it has traditionally traded with its European neighbors under a Mutual Recognition Agreement (MRA). However, this agreement has not been renewed since the adoption of the EU Medical Devices Regulation (2017/745), which now makes Switzerland a "third country" similar to the United Kingdom. Consequently, manufacturers located outside Switzerland must designate a Swiss regulatory importer and a Swiss authorized representative (CH-REP) .

Distribution

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National Network

As a distributor for Switzerland, we take responsibility for actively promoting your products, both online and with our partners, thus guaranteeing optimal visibility across all distribution channels. Our extensive national network of distributors ensures a consistent presence across the country. We work closely with approved aid providers, rehabilitation centers and specialist therapists. Additionally, we offer you exclusive access to the spinal cord injury community.

Customer Service Representative

After sales service

RehaPro also offers a comprehensive and attentive after-sales service to support our customers even after the purchase. Our dedicated team is available to answer all your questions, handle your technical support requests and guarantee your complete satisfaction. With our quality after-sales service, you can rest assured that we will be there to support you every step of the way during your experience with our products.

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Multi-disciplinary team

RehaPro provides you with a multidisciplinary team made up of highly qualified rehabilitation technicians, physiotherapists and occupational therapists , as well as wheelchair users who test and approve each of our products. This experienced and diverse team is dedicated to providing you with professional and personalized support, ensuring a holistic and comprehensive approach to meeting your rehabilitation and comfort needs.

Contact us

RehaPro Sàrl

Route de Jussy 38C

1226 Thônex

Genève Suisse

+41 79 647 63 61

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